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Send conversation transcripts via email

You can send chat transcripts to yourself, your customers, or supervisor.
Written by Konstantine
Updated 1 month ago

After the conversation, conversation history can be resent via email by several ways:

1. Chat actions → Email transcript to client

2. Chat actions → Email transcript to yourself

3. Send conversation transcript to specific emails addresses automatically when closed (read more about closing chat conversations)

4. Send transcripts to customers

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