↔️ REST API (legacy 👵🏻)
This is a legacy REST API that will be discontinued soonHow to use REST API
Generate the key and you're good to go.
REST API limitations
Just some ground rules to be familiar with.
Add a new customer via REST API
Use the following API request if you want to add a new customer to HelpCrunch.
Update a customer via REST API
Update customer data using the following REST API request.
Update multiple customers via REST API
You can update multiple customers at once in HelpCrunch using REST API.
Delete customer via REST API
You can delete multiple customers from HelpCrunch at once using the following REST API request.
Get full customer data via REST API
You can retrieve all customer personal data using the following REST API request.
Bulk request customers via REST API
You can bulk request customers with the help of REST API.
Find customers by tag via REST API
Retrieve customers data by sending the GET request with a tag name.
Create customer events via REST API
Create new customer events for the “User Actions” section.
Get your agents info via REST API
You can get your team data from HelpCrunch using the following method.
Get team / organization status via REST API
Retrieve information about whether your team is online or offline and other organization data.