HelpCrunch offers two options for exporting your contacts — in either a CSV or XLSX format.
1. If you need to export all of your contacts (every single one), go straigt to Actions → Export to CSV / XLSX and just do it.
It's a matter of a couple of clicks, really.
2. Alternatively, you can check / uncheck certain contacts from your userbase and export just them. Use the 'Advanced search' for filtering contacts by certain criteria — e.g. browser language, chat notes, city, etc.