Hello 👋 How can we help?

Hide your chat widget on certain pages

You can hide your HelpCrunch chat widget from certain pages of your website if you want to.
Written by Anastasiia
Updated 1 month ago

When customizing your chat widget (Settings → Website Widgets → Your Website → Widget Customization), you'll see the 'CHAT DISPLAYING' section at the botton of a page.

In this section, you can specify web pages on which you want to display a chat widget and choose whether you want to show it just to visitors or just to authenticated users, or both.

To show a chat widget on one page only, enter the exact URL of this page.

Example: https://yourdomain.com/pricing.html

To show a chat widget on several pages, use asterisk ( * ) after your domain address or certain URL. It will mean that 'any set of characters can go there'.

Example: https://yourdomain.com/*

You can use query-string parameters in URLs as well (e.g. UTM_source, UTM_medium).

Example: https://yourdomain.com/pricing.html?utm_source=facebook

Did this answer your question?