You can associate any activity event with the customer. All events are displayed in the customer profile under User Actions section.
➡️ Request
URL | https://api.helpcrunch.com/v1/events |
Method | POST |
Headers | Authorization: Bearer <your_api_key> |
You should specify the event data together with the customer id in the body of your POST request. Check the example below.
{
"name": "Button Click",
"data": {
"button": "Start Free Trial",
"clicks": true
},
"customer": 542335
}
Read more about authorization header here.
✅ Successful Response
If your request has succeeded, you'll get a 200 OK success status code together with the following response body.
{
"id": 542335,
"name": "Button Click",
"data": {
"button": "Start Free Trial",
"clicks": 2
},
"createdAt": "1603885746"
}
🛑 Error Responses
You may get one of the following error status codes and responses. More info on the errors is available here.
400 Bad Request
{
"errors": [
{
"code": "invalid_request",
"message": "Invalid request"
},
{
"code": "customer",
"message": "This value should be of type numeric."
},
{
"code": "filter[0].field",
"message": "This value should not be blank."
}
]
}
401 Unauthorized
{
"errors": [
{
"code": "invalid_request",
"message": "Invalid request"
},
{
"code": "unauthorized",
"message": "Unauthorized"
}
]
}
404 Not Found
{
"errors": [
{
"code": "invalid_request",
"message": "Invalid request"
},
{
"code": "not_found",
"message": "Chat not found"
}
]
}
429 Too Many Requests
{
"errors": [
{
"code": "invalid_request",
"message": "Invalid request"
},
{
"code": "too_many_requests",
"message": "Too many requests"
}
]
}
If you have any questions regarding the REST API, feel free to chat us any time.
👩💻 Happy Coding! 👨💻