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JavaScript API

Integrate JavaScript code

Once again, about the installation.

Written by Artem
Updated 1 month ago

Displaying the chat widget on your site

Advanced displaying options

Written by Artem
Updated 5 days ago

Enable user authentication mode via JS API

Know everything about your registered customers.

Written by Artem
Updated 1 month ago

Custom Data

Custom attributes for your users, like favorite color, pets' name, or number of purchases.

Written by Artem
Updated 1 month ago

Track custom events

Know how users navigate in your web or mobile app, what pages users visit.

Written by Artem
Updated 1 month ago
Written by Artem
Updated 1 month ago

Set up localization

Define widget language through the API.

Written by Artem
Updated 1 month ago

Send proactive chat auto-messages with JS API

Trigger auto messages based on your events

Written by Artem
Updated 1 month ago

JS API methods

showChatWidget, updateUser, setPhraseList and more usefull stuff

Written by Artem
Updated 1 month ago

JS API events

You can bind callbacks to HelpCrunch chat events

Written by Artem
Updated 1 month ago

JS API user entity format

Different data formats, explained.

Written by Artem
Updated 1 month ago

Security signature

Generate secret and keep your data safe.

Written by Artem
Updated 1 month ago

Turbolinks

Only for those who are using Turbolinks on their websites

Written by Artem
Updated 1 month ago

Widget Debug mode

Debug installation problems in the debug mode.

Written by Artem
Updated 1 month ago
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REST API

How to use REST API

Generate the key and you're good to go.

Written by Konstantine
Updated 1 month ago

REST API limitations

Just some ground rules to be familiar with.

Written by Konstantine
Updated 1 month ago

Add a new customer via REST API

Use the following API request if you want to add a new customer to HelpCrunch.

Written by Konstantine
Updated 1 month ago

Update a customer via REST API

Update customer data using the following REST API request.

Written by Konstantine
Updated 1 month ago

Update multiple customers via REST API

You can update multiple customers at once in HelpCrunch using REST API.

Written by Konstantine
Updated 1 month ago

Delete customer via REST API

You can delete multiple customers from HelpCrunch at once using the following REST API request.

Written by Konstantine
Updated 3 weeks ago

Get full customer data via REST API

You can retrieve all customer personal data using the following REST API request.

Written by Konstantine
Updated 1 month ago

Bulk request customers via REST API

You can bulk request customers with the help of REST API.

Written by Konstantine
Updated 1 month ago

Find customers by tag via REST API

Retrieve customers data by sending the GET request with a tag name.

Written by Konstantine
Updated 1 month ago

Customer fields and format for the HelpCrunch REST API

The full list of customer fields that you can send to HelpCrunch via REST API.

Written by Konstantine
Updated 1 month ago

Get your agents info via REST API

You can get your team data from HelpCrunch using the following method.

Written by Konstantine
Updated 1 month ago

Get team / organization status via REST API

Retrieve information about whether your team is online or offline and other organization data.

Written by Konstantine
Updated 1 month ago

Create customer events via REST API

Create new customer events for the “User Actions” section.

Written by Konstantine
Updated 1 month ago
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Mobile SDK

HelpCrunch SDKs for iOS and Android

Check this very short introduction to HelpCrunch mobile SDKs.

Written by Anastasiia
Updated 1 month ago