For developersAny developers here? This category is for you!
Once again, about the installation.
Advanced displaying options
Know everything about your registered customers.
Custom attributes for your users, like favorite color, pets' name, or number of purchases.
Know how users navigate in your web or mobile app, what pages users visit.
Track chat events with GA.
Define widget language through the API.
Trigger auto messages based on your events
showChatWidget, updateUser, setPhraseList and more usefull stuff
You can bind callbacks to HelpCrunch chat events
Different data formats, explained.
Generate secret and keep your data safe.
Only for those who are using Turbolinks on their websites
Debug installation problems in the debug mode.
Generate the key and you're good to go.
Just some ground rules to be familiar with.
Use the following API request if you want to add a new customer to HelpCrunch.
Update customer data using the following Rest API request.
You can update multiple customers at once in HelpCrunch using Rest API.
You can delete multiple customers from HelpCrunch at once using the following Rest API request.
You can retrieve all customer personal data using the following Rest API request.
You can bulk request customers with the help of Rest API.
Retrieve customers data by sending the GET request with a tag name.
The full list of customer fields that you can send to HelpCrunch via Rest API.
You can get your team data from HelpCrunch using the following method.
Retrieve information about whether your team is online or offline and other organization data.
Create new customer events for the “User Actions” section.
This tutorial provides you with a step-by-step guide to configuring the HelpCrunch iOS SDK in your mobile app.
Here's how you can install the HelpCrunch iOS SDK via CocoaPods and configure your app in the HelpCrunch dashboard.
Here's how you can add and initialize the HelpCrunch iOS SDK in your app.
And stay in touch with your users even when the application is not in the foreground.
Here's how you can collect and track your iOS users' data in HelpCrunch.
Use the following method to display the number of unread chat messages in your iOS app.
Follow this guide to change chat widget's texts and language for your iOS app.
If you want to be sure that new registered users will have other chat than the previous ones, you can use the following methods.
Here's how you can add your Android app to HelpCrunch and configure everything in it.
You can add the HelpCrunch SDK to your Android application with Gradle or Maven build systems, here's how.
Push notifications are great for real-time messaging and informing your app users that there is a new message for them.
Here's how you can collect and track your Android users' data in HelpCrunch.
Use the following method to display the number of unread chat messages in your Android app.
Follow this guide to change your chat widget's texts and language.
Make your push notifications as beautiful as a rose.
Use the following method to start a new chat or change a user.