HelpCrunch offers two options for exporting your contacts - in either a CSV or XLSX format.
Before exporting contacts for the first time, make sure your registration email address is confirmed.
HelpCrunch sends exported report files to your registration email address. If this email address is not confirmed, the exported file won’t be delivered.
To confirm your email address, go to My account → Account preferences and click Confirm email next to your registration email address. Read more
1. If you need to export all of your contacts (every single one), 'Export' button in the menubar.
2. Alternatively, you can check/uncheck certain contacts from the list and export them only. Or use the 'Add filters' for filtering contacts by certain criteria — e.g. browser language, email, chat notes, city, etc.
