With Zapier, you can connect your apps and move information between them automatically. In this way you can put many of your workflows on autopilot and focus on your most important work.
Zapier's automated workflows are called Zaps. Zaps connect your apps (e.g. HelpCrunch or Gmail) to automate repetitive tasks. You can create a Zap in minutes, no coding required at all. Read more on how Zapier works.
↔️ Integrate HelpCrunch with Zapier
Step 1. Open your HelpCrunch account. Then go to Settings → Integrations and copy your Zapier API Code.
Step 2. Open your Zapier account. Then press Make a Zap button and search for HelpCrunch app.
Step 3. Choose a trigger from the list.
Step 4. Zapier will prompt you to sign in to your HelpCrunch account in order to proceed with the integration. Press Sign in to HelpCrunch button.
Step 5. Another browser window will open, asking you to enter your API key. Paste your Zapier API Key in the input field and press Yes, Continue button.
Step 6. Choose your HelpCrunch account from the dropdown list and click on the Continue button.
That's it! If you want to add HelpCrunch action, and not a trigger, the process will be the same.
⚡ HelpCrunch Triggers
Currently, there are 8 HelpCrunch triggers available via Zapier. Feel free to chat us with your feedback on the missing triggers you'd like to use.
| Trigger | Description |
| New Chat Created | Triggers when new chat is created |
| Chat Assignee Updated | Triggers when chat assignee is updated |
| Chat Status Updated | Triggers when chat status is updated |
| Chat Closed | Triggers when chat is closed |
| New Customer Created | Triggers when new customer is created |
| Customer Email Updated | Triggers when customer email is updated |
| Customer Tags Updated | Triggers when customer tags are updated |
| Customer Unsubscribed | Triggers when customer is unsubscribed |
🎯HelpCrunch Actions
There are only two HelpCrunch actions available now via Zapier. Feel free to chat us with your feedback on other actions you'd like to use.
| Action | Description |
| Create Customer | Creates a new customer within your HelpCrunch account |
| Find Customer |
Search for customers. A new customer can be created if there's no search result |
If you have any questions on Zapier integration, feel free to chat us any time.
👩💻 Happy No-Coding! 👨💻
