Hide your chat widget on certain pages

You can hide your HelpCrunch chat widget from certain pages of your website if you want to.
Written by Ana
Updated 7 months ago

When customizing your chat widget (Settings → Website Widgets → Your Website → Widget Customization), you'll see the 'CHAT DISPLAYING' section at the bottom of a page.

In this section, you can specify web pages on which you want to display a chat widget and choose whether you want to show it just to visitors or just to authenticated users, or both.

To show a chat widget on one page only, enter the exact URL of this page.

Example: https://yourdomain.com/pricing.html

To show a chat widget on several pages, use asterisk ( * ) after your domain address or certain URL. It will mean that 'any set of characters can go there'.

Example: https://yourdomain.com/*

You can use query-string parameters in URLs as well (e.g. UTM_source, UTM_medium).

Example: https://yourdomain.com/pricing.html?utm_source=facebook

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