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Agent model

Details on every Agent Object field
Written by Konstantine
Updated 1 year ago

Agents API allows you to get and unsubscribe your team members.

Here's the example response for the Agents API methods:

    "data": [
            "id": 2533,
            "name": "Alex",
            "email": "alex.wasserman@example.com",
            "role": "admin"
            "id": 4761,
            "name": "Nick Grachesku",
            "email": "nick.grachesku@example.com",
            "role": "agent"
            "id": 6694,
            "name": "Lisa",
            "email": "lisa@example.com",
            "role": "agentChatOnly"
            "id": 6679,
            "name": "Les",
            "email": "les.melnik@example.com",
            "role": "superviser"

Below you can find details on each of the Agent Object fields.

Field Type Description
id Integer Unique id of the agent provided by HelpCrunch
name String Agent's name
email String Agent's email address
role String Agent's role: "agentChatOnly", "agent", "superviser", "admin"

If you have any questions regarding the REST API, feel free to chat us any time.

👩‍💻 Happy Coding! 👨‍💻

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