📬 Auto and manual messagesSend chat and email messages on your own terms
Targeted chat and email auto messages
Targeted chats and automated emails are great for onboarding, upselling, and collecting feedback.
Proactive chat auto messages
Send proactive messages via chat to engage your visitors and help them start a conversation.
Send a manual message via email or chat
Send product announcements, updates, special offers, promotions etc...
Visual email editor
Personalize your email with user attributes
Greet your customers by name, mention their company and make your email feel more personalized.
Use 'Paste as text'
Not everything you paste from the clipboard will appear look nice. Here's how to avoid this.
Insert a table into your email
You can use tables to organize your email in a better and more digestible way.
Add buttons to your email
Add CTA buttons to your emails to increase engagement and click-through rate.
Visual editor toolbar, explained
The visual email editor by HelpCrunch has all the necessary tools for composing that nice and sweat email.
Save custom email templates
You can use any email you've composed as a template and re-use it constantly.
How the visual email editor works
Things to keep in mind before you start composing your first email in HelpCrunch.
How does the HelpCrunch email counter work?
I used all my monthly emails, but for some reason my email counter didn’t reset to 0 on the first day of the next month. Why is that?