Configure your Android app in HelpCrunch

Here's how you can add your Android app to HelpCrunch and configure everything in it.

Written by Alex
Updated 5 months ago

Add the HelpCrunch Android SDK to your app

You can add the HelpCrunch SDK to your Android application with either Gradle or Maven build systems, and here's how.

Written by Alex
Updated 5 months ago

Change the color scheme of your chat widget

You can use one of our predefined themes or configure your chat appearance by yourself!

Written by Alex
Updated 5 months ago

Change your chat widget's localization

Provide multilingual support.

Written by Alex
Updated 5 months ago

Customize your chat widget

Configure your chat appearance by yourself!

Written by Alex
Updated 5 months ago

Display unread chats count

Use the following method to display the number of unread chats in your Android app.

Written by Alex
Updated 5 months ago

Track custom events in your Android app

Screen open/closed, new message arrived, first message sent, following a link, and other custom events.

Written by Alex
Updated 5 months ago

Start a new chat or change users

Use the following method to start a new chat or when changing a user.

Written by Alex
Updated 5 months ago

Set a pre-chat form for your chat widget

A pre-chat form will help you know more about users to give them a perfect consultation.

Written by Alex
Updated 5 months ago

Collect and track user data

Here's how you can collect and track your Android users' data in HelpCrunch.

Written by Alex
Updated 5 months ago

Enable push notifications for Android (optional)

Push notifications are great for real-time messaging and informing your app users that there is a new message for them.

Written by Alex
Updated 4 months ago

Generate a private key file for push notifications via Firebase console

To enable push notifications, you need to generate the private key file via Firebase console and add it to your HelpCrunch account. Here's how to do that.

Written by Alex
Updated 4 months ago

Change push notifications' icons and texts

Make your push notifications as beautiful as a rose.

Written by Alex
Updated 5 months ago

Migrate from the Android SDK 2.x to 3.x

This article provides all the necessary guidelines for migration from the HelpCrunch Android SDK 2.x to the Android SDK 3.x.

Written by Alex
Updated 9 months ago