🤖 Android SDK
Add our chat widget to your Android app and set it up in any way you want using our Android SDKConfigure your Android app in HelpCrunch
Here's how you can add your Android app to HelpCrunch and configure everything in it.
Add the HelpCrunch Android SDK to your app
You can add the HelpCrunch SDK to your Android application with either Gradle or Maven build systems, and here's how.
Change the color scheme of your chat widget
You can use one of our predefined themes or configure your chat appearance by yourself!
Change your chat widget's localization
Provide multilingual support.
Customize your chat widget
Configure your chat appearance by yourself!
Configure chat widget options
Advanced chat widget configuration with HCOptions
Adjust how users access the Knowledge Base
Customize the Knowledge Base screen behavior and load specific articles dynamically.
Display unread chats count
Use the following method to display the number of unread chats in your Android app.
Track custom events in your Android app
Screen open/closed, new message arrived, first message sent, following a link, and other custom events.
Start a new chat or change users
Use the following method to start a new chat or when changing a user.
Set a pre-chat form for your chat widget
A pre-chat form will help you know more about users to give them a perfect consultation.
Collect and track user data
Here's how you can collect and track your Android users' data in HelpCrunch.
Enable push notifications for Android (optional)
Push notifications are great for real-time messaging and informing your app users that there is a new message for them.
Generate a private key file for push notifications via Firebase console
To enable push notifications, you need to generate the private key file via Firebase console and add it to your HelpCrunch account. Here's how to do that.
Change push notifications' icons and texts
Make your push notifications as beautiful as a rose.
Migrate from the Android SDK 2.x to 3.x
This article provides all the necessary guidelines for migration from the HelpCrunch Android SDK 2.x to the Android SDK 3.x.