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Auto messages

Proactive chat auto messages

Send proactive messages via chat to engage your visitors and help them start a conversation.

Written by Konstantine
Updated 9 months ago

Targeted chat and email auto messages

Targeted chats and automated emails are great for onboarding, upselling, and collecting feedback.

Written by Konstantine
Updated 9 months ago

Manual messages

Send a manual message via email or chat

Send product announcements, updates, special offers, promotions etc...

Written by Konstantine
Updated 9 months ago

Visual email editor

How the visual email editor works

Things to keep in mind before you start composing your first email in HelpCrunch.

Written by Konstantine
Updated 1 year ago

Save custom email templates

You can use any email you've composed as a template and re-use it constantly.

Written by Konstantine
Updated 5 months ago

Visual editor toolbar, explained

The visual email editor by HelpCrunch has all the necessary tools for composing that nice and sweat email.

Written by Konstantine
Updated 1 year ago
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Additional articles

How does the HelpCrunch email counter work?

I used all my monthly emails, but for some reason my email counter didn’t reset to 0 on the first day of the next month. Why is that?

Written by Ana
Updated 1 year ago