📬 Auto and manual messages
Send chat and email messages on your own termsAuto messages
Proactive chat auto messages
Engage your visitors and help them start a conversation.
Targeted chat and email auto messages
Onboard, upsell, and collect feedback
Send proactive chat auto-messages with JS API
Trigger auto messages based on your events
Manual messages
Send a manual message via email or chat
Send product announcements, updates, special offers, promotions etc...
Visual email editor
Personalize your email with user attributes
Greet your customers by name, mention their company and make your email feel more personalized.
Use 'Paste as text'
Not everything you paste from the clipboard will appear look nice. Here's how to avoid this.
Insert a table into your email
You can use tables to organize your email in a better and more digestible way.
Add buttons to your email
Add CTA buttons to your emails to increase engagement and click-through rate.
Visual editor toolbar, explained
The visual email editor by HelpCrunch has all the necessary tools for composing that nice and sweat email.
Save custom email templates
You can use any email you've composed as a template and re-use it constantly.
How the visual email editor works
Things to keep in mind before you start composing your first email in HelpCrunch.
Additional articles
What is email tracking and how it works
Gain Insights into Email Engagement with Open and Click Tracking