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Auto messages

Proactive chat auto messages

Send proactive messages via chat to engage your visitors and help them start a conversation.

Written by Konstantine
Updated 3 months ago

Targeted chat and email auto messages

Targeted chats and automated emails are great for onboarding, upselling, and collecting feedback.

Written by Konstantine
Updated 3 months ago

Manual messages

Send a manual message via email or chat

Send product announcements, updates, special offers, promotions etc...

Written by Konstantine
Updated 3 months ago

Visual email editor

How the visual email editor works

Things to keep in mind before you start composing your first email in HelpCrunch.

Written by Konstantine
Updated 11 months ago

Save custom email templates

You can use any email you've composed as a template and re-use it constantly.

Written by Konstantine
Updated 11 months ago

Visual editor toolbar, explained

The visual email editor by HelpCrunch has all the necessary tools for composing that nice and sweat email.

Written by Konstantine
Updated 11 months ago

Insert a table into your email

You can use tables to organize your email in a better and more digestible way.

Written by Konstantine
Updated 11 months ago

Add buttons to your email

Add CTA buttons to your emails to increase engagement and click-through rate.

Written by Konstantine
Updated 3 months ago

Personalize your email with user attributes

Greet your customers by name, mention their company and make your email feel more personalized.

Written by Konstantine
Updated 11 months ago

Use 'Paste as text'

Not everything you paste from the clipboard will appear look nice. Here's how to avoid this.

Written by Konstantine
Updated 11 months ago
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Additional articles

How does the HelpCrunch email counter work?

I used all my monthly emails, but for some reason my email counter didn’t reset to 0 on the first day of the next month. Why is that?

Written by Ana
Updated 5 months ago