Customer support FAQ
Simple answers to some common customer service questionsLive chat
What is live chat?
Let's talk about what live chat is and how to get it for your website or app.
How do I add live chat to my website?
It takes only two steps to add live chat to your website!
What are the main features for live chat software?
Learn which live chat features are the most essential
How quickly do you need to respond in live chat?
...And how long are your customers willing to wait?
How much does live chat increase conversion?
Discover not just how much but how exactly live chat can increase your website conversions.
How can I configure welcome message in chat?
Hey there👋 If you have any questions, we're here to help!
Why am I seeing my old name in chat?
I've changed my name but still see the old name in chat