✋ FAQ and Troubleshooting
Simple answers to some common customer service questionsTroubleshooting
"Content Security Policy" errors in the browser console
Widget is not visible, the Knowledge Base does not appear on the widget start screen, or the messages are not displayed in real-time on customer-facing chat
Connection interrupted. Reconnecting…
Persistent disconnect notifications on the Inbox page
Live chat
How can I configure welcome message in chat?
Hey there👋 If you have any questions, we're here to help!
How much does live chat increase conversion?
Discover not just how much but how exactly live chat can increase your website conversions.
How quickly do you need to respond in live chat?
...And how long are your customers willing to wait?
What are the main features for live chat software?
Learn which live chat features are the most essential
How do I add live chat to my website?
It takes only three steps to add live chat to your website!
What is live chat?
Let's talk about what live chat is and how to get it for your website or app.
How to auto-open chat and type some messages for visitors?
Example: user clicks some link in email and writes something to the chat