Troubleshooting

"Content Security Policy" errors in the browser console

Widget is not visible, the Knowledge Base does not appear on the widget start screen, or the messages are not displayed in real-time on customer-facing chat

Written by Konstantine
Updated 1 week ago

Connection interrupted. Reconnecting…

Persistent disconnect notifications on the Inbox page

Written by Nick
Updated 1 month ago

Live chat

How can I configure welcome message in chat?

Hey there👋 If you have any questions, we're here to help!

Written by Konstantine
Updated 1 year ago

How much does live chat increase conversion?

Discover not just how much but how exactly live chat can increase your website conversions.

Written by Konstantine
Updated 3 months ago

How quickly do you need to respond in live chat?

...And how long are your customers willing to wait?

Written by Konstantine
Updated 3 months ago

What are the main features for live chat software?

Learn which live chat features are the most essential

Written by Konstantine
Updated 3 months ago

How do I add live chat to my website?

It takes only three steps to add live chat to your website!

Written by Konstantine
Updated 3 months ago

What is live chat?

Let's talk about what live chat is and how to get it for your website or app.

Written by Konstantine
Updated 3 months ago

How to auto-open chat and type some messages for visitors?

Example: user clicks some link in email and writes something to the chat

Written by Konstantine
Updated 8 months ago