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Performance report

Measure performance per agent, or overally

Written by Konstantine
Updated 4 months ago

Customer satisfaction report

Check how happy are your customers with you

Written by Konstantine
Updated 4 months ago

Failed searches

Aka 'ideas for articles that you definitely need to add to your knowledge base'.

Written by Ana
Updated 1 month ago

Articles to review

See how readers rate your articles and which ones need improvement.

Written by Ana
Updated 1 month ago