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Inbox reports

Performance report

Measure performance per agent, or overally

Written by Konstantine
Updated 11 months ago

Customer satisfaction report

Check how happy are your customers with you

Written by Konstantine
Updated 11 months ago

Knowledge base reports

Failed searches

Aka 'ideas for articles that you definitely need to add to your knowledge base'.

Written by Ana
Updated 11 months ago

Articles to review

See how readers rate your articles and which ones need improvement.

Written by Ana
Updated 11 months ago