📊 Reports
Measure your success in HelpCrunchPerformance report
Measure performance per agent, or overally
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Updated 5 months ago
Customer satisfaction report
Check how happy are your customers with you
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Updated 5 months ago
Failed searches
Aka 'ideas for articles that you definitely need to add to your knowledge base'.
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Updated 2 months ago
Articles to review
See how readers rate your articles and which ones need improvement.
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Updated 2 months ago