Inbox reports

Customer satisfaction report

Check how happy are your customers with you

Written by Konstantine
Updated 3 years ago

Performance report

Measure performance per agent, or overally

Written by Konstantine
Updated 3 years ago

Knowledge base reports

Articles to review

See how readers rate your articles and which ones need improvement.

Written by Konstantine
Updated 4 months ago

Failed searches

Aka 'ideas for articles that you definitely need to add to your knowledge base'.

Written by Konstantine
Updated 4 months ago