💬 Widget
Here's how to customize, set up and use the HelpCrunch chat widgetRemastered widget
How to update to the remastered widget version
This article provides a set of guidelines for migrating from the legacy widget to its remastered version.
Customize your widget
What is a chat window and how to customize it?
Make your widget look like an integral part of your brand.
Customize a chat button for mobile visitors
Configure your chat button's look for mobile screens
Privacy policy and GDPR settings of your chat widget
Take care of all the privacy and GDPR stuff.
Allow file attachments in chat
Do you want your customers to send you file attachments in chat?
Add additional localizations to your chat widget
Localizations let you help customers from across the globe in their native languages.
Hide your chat widget on certain pages
You can hide your HelpCrunch chat widget from certain pages of your website if you want to.
Remove the HelpCrunch branding from your chat widget
Unbrand your chat widget to make it look like an integral part of your website or product.
Set a waiting message for your chat widget
A short and sweet waiting message allows you to keep new visitors engaged.
Customize your chat widget's wallpapers and buttons
Let's go crazy, let's customize the hell out of your chat widget.
Upload your logo to the HelpCrunch chat widget
Your brand identity starts with your logo, doesn't it?
Advanced widget customization
Customize your widget with custom CSS styling
Want to take your widget customization game to the next level?
Generate leads and track customer satisfaction
Activate pre-chat and offline forms for your chat widget
Collect emails to follow-up later
Switch between online and offline modes
Show your availabililty
Use chat rating to measure customer satisfaction
Ask your customers to rate their experience after each conversation to track customer satisfaction.