Set up your accountSo, you've installed HelpCrunch on your website. Now what?
Expand your team by inviting team members and assigning different roles and rights to them.
Customer service departments allow you differentiate tasks between different units of your team. In HelpCrunch, you can create as many of them as possible.
If your customer service team has a fixed work schedule, you can automate their workflow by setting operating hours.
Your brand identity starts with your logo, doesn't it?
Let's go crazy, let's customize the hell out of your chat widget.
Unbrand your chat widget to make it look like an integral part of your website or product.
A short and sweet waiting message allows you to keep new visitors engaged.
Do you want your customers to send you file attachments in chat?
Configure your chat button's look for mobile screens
Show your availablilty
Collect emails to follow-up later
You can hide your HelpCrunch chat widget from certain pages of your website if you want to.
Localizations let you help customers from across the globe in their native languages.
Take care of all the privacy and GDPR stuff.
Advanced widget customization
Want to take your widget customization game to the next level?
Be notified and never miss a chat
You can export all your contacts or just some of them from your HelpCrunch dashboard.
You can use HelpCrunch as a simple CRM system. Here's how you can add your customers to our dashboard.
Filter out users based on relevant rules
Segment yor audience
Free trials, subscriptions, and everything in between.