Creating a knowledge base

What is a knowledge base?

Save time and money by making information accessible for your users.

Written by Konstantine
Updated 3 months ago

Advanced article settings for SEO and social media

Here's how you can optimize your articles for SEO and social media.

Written by Konstantine
Updated 1 month ago

Add special notes

Highlight important parts of your article as special notes.

Written by Konstantine
Updated 1 month ago

Insert videos, images, code samples, tables into your article

Add additional elements to make your articles even more helpful.

Written by Konstantine
Updated 1 month ago

Write a new knowledge base article

It's time to do some writing.

Written by Konstantine
Updated 1 month ago

How to Create Anchor Links in Your Articles

Learn how to create anchor links that let users jump to specific sections within your articles

Written by Maryna
Updated 10 months ago

Categories and sections

Edit/delete knowledge base categories and sections

Here's how to edit your categories and sections.

Written by Konstantine
Updated 3 weeks ago

Add a new knowledge base category and divide it into sections

Orginize your knowledge base with categories and sections.

Written by Konstantine
Updated 3 weeks ago

Knowledge base settings

Knowledge base appearance settings

Configure the knowledge base appearance and social links

Written by Konstantine
Updated 2 weeks ago

HelpCrunch Multilingual Knowledge Base Settings

Create multiple translations for your international customers

Written by Konstantine
Updated 2 weeks ago

Set up a custom domain for your knowledge base

How to set up a custom domain for your Knowlege Base using CNAME

Written by Konstantine
Updated 3 weeks ago

Custom KB domain with AWS & SSL

Route 53, Cloudfront, SSL certs and you.

Written by Konstantine
Updated 3 years ago

Knowledge base access restriction

Protect your data from unwanted eyes

Written by Konstantine
Updated 2 weeks ago

SEO and social media settings for your knowledge base

Tweak SEO and social settings for each language translation

Written by Konstantine
Updated 2 weeks ago