Hello 👋 How can we help?

Categories and sections

Add a new knowledge base category and divide it into sections

Orginize your knowledge base with categories and sections.

Written by Ana
Updated 11 months ago

Edit/delete knowledge base categories and sections

Here's how to edit your categories and sections.

Written by Ana
Updated 3 months ago

Writing a new article

Write a new knowledge base article

It's time to do some writing.

Written by Ana
Updated 3 months ago

Insert videos, images, code samples, tables into your article

Add additional elements to make your articles even more helpful.

Written by Ana
Updated 3 months ago

Add special notes

Highlight important parts of your article as special notes.

Written by Ana
Updated 11 months ago

Advanced article settings for SEO and social media

Here's how you can optimize your articles for SEO and social media.

Written by Ana
Updated 11 months ago
See all articles (1) Hide articles

Knowledge base settings

General knowledge base settings

Customize your knowledge base's name, domain and header text.

Written by Ana
Updated 11 months ago

Set up a custom domain for your knowledge base

How to set up a custom domain for your Knowlege Base using CNAME

Written by Konstantine
Updated 8 months ago

Customize your knowledge base design

... and make it look like an integral part of your website.

Written by Ana
Updated 3 months ago

Advanced knowledge base settings for SEO and social media

SEO, social media, and Google Analytics.

Written by Ana
Updated 11 months ago
See all articles (1) Hide articles

Reports

Failed searches

Aka 'ideas for articles that you definitely need to add to your knowledge base'.

Written by Ana
Updated 11 months ago

Articles to review

See how readers rate your articles and which ones need improvement.

Written by Ana
Updated 3 months ago