Knowledge Base
Have any questions regarding our Knowledge Base?Categories and sections
Add a new knowledge base category and divide it into sections
Orginize your knowledge base with categories and sections.
Edit/delete knowledge base categories and sections
Here's how to edit your categies and sections.
Writing a new article
Write a new knowledge base article
It's time to do some writing.
Insert videos, images, code samples, tables into your article
Add additional elements to make your articles even more helpful.
Add special notes
Highlight important parts of your article as special notes.
Advanced article settings for SEO and social media
Here's how you can optimize your articles for SEO and social media.
Knowledge base settings
General knowledge base settings
Customize your knowledge base's name, domain and header text.
Set up a custom domain for your knowledge base
How to set up a custom domain for your Knowlege Base using CNAME
Customize your knowledge base design
... and make it look like an integral part of your website.
Advanced knowledge base settings for SEO and social media
SEO, social media, and Google Analytics.
Reports
Failed searches
Aka 'ideas for articles that you definitely need to add to your knowledge base'.
Articles to review
See how readers rate your articles and which ones need improvement.