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Creating a knowledge base

What is a knowledge base?

Save time and money by making information accessible for your users.

Written by Konstantine
Updated 1 year ago

Write a new knowledge base article

It's time to do some writing.

Written by Ana
Updated 1 year ago

Add special notes

Highlight important parts of your article as special notes.

Written by Ana
Updated 2 years ago

Insert videos, images, code samples, tables into your article

Add additional elements to make your articles even more helpful.

Written by Ana
Updated 1 year ago

Advanced article settings for SEO and social media

Here's how you can optimize your articles for SEO and social media.

Written by Ana
Updated 2 years ago

Categories and sections

Add a new knowledge base category and divide it into sections

Orginize your knowledge base with categories and sections.

Written by Ana
Updated 1 year ago

Edit/delete knowledge base categories and sections

Here's how to edit your categories and sections.

Written by Ana
Updated 1 year ago

Knowledge base settings

General knowledge base settings

Customize your knowledge base's name, domain and header text.

Written by Ana
Updated 2 years ago

Set up a custom domain for your knowledge base

How to set up a custom domain for your Knowlege Base using CNAME

Written by Konstantine
Updated 4 months ago

Custom KB domain with AWS & SSL

Route 53, Cloudfront, SSL certs and you.

Written by Konstantine
Updated 4 months ago

Knowledge base access restriction

Protect your data from unwanted eyes

Written by Konstantine
Updated 1 year ago

Customize your knowledge base design

... and make it look like an integral part of your website.

Written by Ana
Updated 4 months ago

Advanced knowledge base settings for SEO and social media

SEO, social media, and Google Analytics.

Written by Ana
Updated 4 months ago