Creating a knowledge base

What is a knowledge base?

Save time and money by making information accessible for your users.

Written by Konstantine
Updated 3 months ago

Advanced article settings for SEO and social media

Here's how you can optimize your articles for SEO and social media.

Written by Konstantine
Updated 2 weeks ago

Add special notes

Highlight important parts of your article as special notes.

Written by Konstantine
Updated 2 weeks ago

Insert videos, images, code samples, tables into your article

Add additional elements to make your articles even more helpful.

Written by Konstantine
Updated 2 weeks ago

Write a new knowledge base article

It's time to do some writing.

Written by Konstantine
Updated 1 week ago

How to Create Anchor Links in Your Articles

Learn how to create anchor links that let users jump to specific sections within your articles

Written by Maryna
Updated 9 months ago

Categories and sections

Edit/delete knowledge base categories and sections

Here's how to edit your categories and sections.

Written by Konstantine
Updated 1 week ago

Add a new knowledge base category and divide it into sections

Orginize your knowledge base with categories and sections.

Written by Konstantine
Updated 1 week ago

Knowledge base settings

Knowledge base appearance settings

Configure the knowledge base appearance and social links

Written by Konstantine
Updated 3 days ago

HelpCrunch Multilingual Knowledge Base Settings

Create multiple translations for your international customers

Written by Konstantine
Updated 3 days ago

Set up a custom domain for your knowledge base

How to set up a custom domain for your Knowlege Base using CNAME

Written by Konstantine
Updated 1 week ago

Custom KB domain with AWS & SSL

Route 53, Cloudfront, SSL certs and you.

Written by Konstantine
Updated 3 years ago

Knowledge base access restriction

Protect your data from unwanted eyes

Written by Konstantine
Updated 5 days ago

SEO and social media settings for your knowledge base

Tweak SEO and social settings for each language translation

Written by Konstantine
Updated 3 days ago